Do you consider yourself in the Philly area or Manhattan? Bucks County can go either way. :-> (I used to live in the Philly area.) Maybe I can put you in touch with more helpful groups.

Although it sounds like you're well on your way to getting things set up, I still suggest having a ham set up for a workaround. This article:
http://www.arrl.org/news/stories/2010/03/03/11371/?nc=1
is clearly slanted in our favor, but it mentions the problems in Haiti in getting their existing infrastructure back on line and how they used amateur radio in the meantime. Note that they used voice via phone patch for comms in some cases. See this video:
http://www.youtube.com/watch?v=JqaKzIkyBug
for an example. And they also used Skype, winlink email, and echolink.