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#274863 - 04/15/15 03:06 AM How long?
hikermor Offline
Geezer in Chief
Geezer

Registered: 08/26/06
Posts: 7705
Loc: southern Cal
"in case of a large scale disaster the Internet/data centers might be down" This relevant comment by Alex begs the question, "how long (in the "average disaster") does it take to reconstitute necessary services? What has been recent experience?

To bring it home, when the Big One comes to southern California, for how long will the rest of you be deprived of the insightful posts of those of us living in the affected region? I know it will be tough,but hang in there....
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#274864 - 04/15/15 03:37 AM Re: How long? [Re: hikermor]
chaosmagnet Offline
Sheriff
Carpal Tunnel

Registered: 12/03/09
Posts: 3821
Loc: USA
The Internet was originally designed to be robust and have some capability to route around damaged areas. Once the "last mile" services (DSL, cable, business-class connections, mobile wireless) are restored in many types of large-scale disasters there's a good chance that the "backbone" (connectivity beyond the last mile) will be up or will come up fairly quickly.

Presumably Internet connectivity will be unaffected outside the disaster zone, and presumably most larger services will be designed robustly with multiple datacenters in multiple geographic region.

I'm optimistic that most larger companies based in earthquake-prone areas, for example, have datacenters in other locales.

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#274865 - 04/15/15 04:56 AM Re: How long? [Re: hikermor]
Am_Fear_Liath_Mor Offline
Carpal Tunnel

Registered: 08/03/07
Posts: 3078

Quote:
To bring it home, when the Big One comes to southern California, for how long will the rest of you be deprived of the insightful posts of those of us living in the affected region? I know it will be tough,but hang in there....


Do you have a backup Satellite Internet Service Provider in California? A Solar PV electrical Supply for the Satellite Data Modem and wireless broadband router (a VOIP service could be added also for international calls etc) would be easy to set up.

In the UK for example;

https://www.satelliteinternet.co.uk/

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#274871 - 04/15/15 05:21 PM Re: How long? [Re: hikermor]
Eugene Offline
Carpal Tunnel

Registered: 12/26/02
Posts: 2995
I have my e-mail hosted externally at a place called aiso who advertises they are a solar powered data center. So they should stay up for a while.

Your last mile connection to the internet depends on who you have for your local utility. For example local phone service here was bought out by AT$T a while back so you have maybe 50% reliability even when there is no disaster. We switched to a local cable company who keeps the service running and I've user the power companies web site to report my power being out.

The original context of the question was around access to important data. I use the internet to sync data to and from my phone/tablet/laptop but run my own server at home. Since my data is a copy on all three devices and the server its accessible from any of those weather they can get a connection or not. The network connection simply keeps changes in sync automatically so if I update a phone number or something I don't have to manually copy the doc to all my devices.

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#274872 - 04/15/15 05:43 PM Re: How long? [Re: hikermor]
RNewcomb Offline
Member

Registered: 04/19/12
Posts: 170
Loc: Iowa
In the event of a natural disaster, cell phone service is remarkably resilient if it's not overwhelmed by people calling their relatives to tell them they are alright. That's why SMS texting in a disaster is always almost more reliable than trying to actually call someone.

Cell phone towers typically are built very well, and have sufficient battery/generator backup to keep them running for up to 48 hours after losing main line power. As long as the fiber connection to the shack remains intact (and that conduit is designed to flex quite a bit), cell phone service will be there.

There's also portable "Cell Phone Trucks", that can roll into an area and provide cell phone services in the event of a major disaster as well. These trucks have Satellite uplinks and masts that can provide basic cell phone coverage as well.

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#274873 - 04/15/15 07:45 PM Re: How long? [Re: RNewcomb]
bws48 Offline
Old Hand

Registered: 08/18/07
Posts: 831
Loc: Anne Arundel County, Maryland
Originally Posted By: RNewcomb

Cell phone towers typically are built very well, and have sufficient battery/generator backup to keep them running for up to 48 hours after losing main line power. As long as the fiber connection to the shack remains intact (and that conduit is designed to flex quite a bit), cell phone service will be there.


"Typically" is a key word. In the case of my home, the cell tower is wired into the local phone company's "shack" that controls the switching for our neighborhood.

So, when that "shack" has no power, both the POTS (land line) and the cell tower goes out. When the power comes back, they both come back. And no 48 hour battery back up---maybe 1 or 2 hours.

Generator? Yeah, during the last extended outage, a guy from the phone company showed up in a pick-up, off loaded a portable generator, hooked it up into the "shack" and we were back up operating, until the generator (about 12 hours) ran out of gas.

Eventually, he would come by and refill the gas tank of the generator.
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#274876 - 04/16/15 05:39 AM Re: How long? [Re: hikermor]
Pete Offline
Veteran

Registered: 02/20/09
Posts: 1372
"Cell phone towers typically are built very well, and have sufficient battery/generator backup to keep them running for up to 48 hours after losing main line power. As long as the fiber connection to the shack remains intact (and that conduit is designed to flex quite a bit), cell phone service will be there."

thanks for that info. I didn't know that. it definitely sounds like the weak link in the system is the local phone company, and not the towers. after a major quake, I wouldn't expect that anyone would show up at the company anyway.

In LA, I am expecting phone service to be down for weeks, and maybe months. that may be a very pessimistic outlook.

If the State of California and the cell phone companies really got their ACT together, it sounds like some very good things could be done. The cell phone system could be made much more robust after a major earthquake.

pETE

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#274877 - 04/16/15 03:15 PM Re: How long? [Re: Pete]
Russ Offline
Geezer

Registered: 06/02/06
Posts: 5357
Loc: SOCAL
We had the benefit of a day without power here yesterday. It was a planned outage to replace some underground powerlines. I was able to get most work done early and since I knew this was coming, batteries/cellphone were topped off. Power goes off and my laptop continued running as always, but without connectivity I shut it down; I turned off the iPad too. I really prefer having IT stuff that can handle a power outage without negative results -- no data loss.

When the power dropped off, I lost ethernet to the laptop, WiFi to the iPad and the network extender for the iPhone (from 5 dots (bars) to 1). I was limited to using the cellphone for internet with a 1 dot signal, something to be avoided. I could still make calls but the battery seemed to drain faster than usual. By the time power was restored 7 hrs later, the phone went from 100% power to 57%. Cellular data is normally turned off; does having cellular data activated add to battery drain even if you aren't surfing? Or does the phone need to work harder maintaining a connection when the signal is weak?

Web pages these days are graphic intensive; over WiFi some pages are slow, it takes an abnormal amount of time to open those pages over a 3G connection. Normal surfing is out of the question, so I stopped surfing and only used one of the apps to download specific data. That may have helped save the battery for incoming calls.

If this had been an unplanned outage of unknown duration, I'd have looked for a better signal. To save battery I would have disabled cellular data (as it is now while I'm getting good WiFi). During a real outage, finding a Starbucks or other hotspot out of the area is an option. If I did that I'd take the iPad for data, email, et al, and not use the tiny display on the phone.

Are there any other strategies to consider when staying home is not required?

BTW, despite all those iDevices mentioned above I am not getting an iWatch (it's a bridge too far imo). The iWatch is advertised as being incredibly accurate (50 milliseconds), but as I understand that's because it is constantly updating itself to your iPhone which is constantly updating to the web. To me that is not a timepiece, it's just a remote display.

I'm currently wearing a CountyComm Maratac SR-3. It's waterproof to 10 atmospheres (300'?) which isn't much for a diving watch but should be good enough for a short swim. Since it relies on body movement to wind itself, I wore it for 30 minutes before setting the time and so far it's within a second of my timing source (WWV). A 3 hour trial is not a great test for accuracy, but it seems to work; I'll check it again in a couple days. (no CountyComm affiliation other than as a customer).

When the big one hits all those iWatch wearers had better hope the cellular system keeps humming and their iPhone has a signal, because the remote time display on their wrist relies on that chain of connectivity to give you accurate time. Once the signal dies, that 50mS accuracy will start to degrade. How accurate is an iWatch without a cell connection?

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#274879 - 04/17/15 05:20 AM Re: How long? [Re: hikermor]
Pete Offline
Veteran

Registered: 02/20/09
Posts: 1372
very good point on the last post.

in an emergency - do we really need wideband?
wouldn't a simple text message do a LOT of good?

there ought to be a special cell-phone based emergency system that only uses text messages. no voice, no images. simple text only. that would be a really great idea.

Pete

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#274883 - 04/17/15 02:04 PM Re: How long? [Re: Pete]
Russ Offline
Geezer

Registered: 06/02/06
Posts: 5357
Loc: SOCAL
Are you thinking something other than text messaging that all the kids do and "don't text while driving"? There are maybe two people who send me texts but it works well. Short sentences, no embellishment or pleasantries -- Question, Answer, maybe a short comment. Mine are usually longer than typical because I like complete sentences/thoughts with correct speeling. wink

Do 9-1-1 centers accept and respond to text messages? I'm thinking they do not.

My work emails are entirely text -- no graphics, no font options. Everybody knows everybody and it's easier than calling to make sure that all concerned have the same info. Text only emails are very small, probably measured in kilobytes.

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#274886 - 04/17/15 02:14 PM Re: How long? [Re: hikermor]
Mark_R Offline
Old Hand

Registered: 05/29/10
Posts: 863
Loc: Southern California
There is already a SMS type system in place for sending out alerts to cell phones. It's called the WEA (Wireless Emergency Alert) system.

In addition to the WEA, a lot of emergency services have their own Twitter feeds that you can have forwarded to you cell. Text the following to 40404 for the San Diego region.

Emergency Twitter feeds

San Diego county emergency: follow readysandiego

Calfire San Diego: follow calfiresandiego

San Diego Imperial County Red Cross: follow sdicredcross

Fema region 9 : follow femaregion9
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Hope for the best and prepare for the worst.

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#274890 - 04/17/15 03:25 PM Re: How long? [Re: Mark_R]
Russ Offline
Geezer

Registered: 06/02/06
Posts: 5357
Loc: SOCAL
Is there an issue with adds on Twitter soaking up bandwidth? I'd rather be able to send a generic text message to a responder, emergency center, rather than need to "follow". What am I missing?

BTW: that Maratac watch I mentioned earlier lost 4 seconds over a day -- not bad for an auto-winder. Really, I wonder if @pple will ever advertise the accuracy of an iWatch when off-line. Rhetorical Q...

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#274892 - 04/17/15 05:48 PM Re: How long? [Re: Russ]
Mark_R Offline
Old Hand

Registered: 05/29/10
Posts: 863
Loc: Southern California
It's text only. No reply and no adds. This was the last message I received from the Twitter feed.

Quote:
@CALFIRESANDIEGO: CAL FIRE Otay IC reports the fire at the Otay Border 1/2 acre, forward ROS stopped. Units being released. (about 22 hours ago)


The main advantage is that it gives you a low bandwidth link to the emergency services announcements. It's second only to radio in reliability, but doesn't require constant monitoring.

Most of the time, I only have the local Emergency Management Agency feed turned on (readysandiego). Because there's currently a red flag fire warning in effect, I also have the CalFire feed turned on as well.


Edited by Mark_R (04/17/15 06:01 PM)
_________________________
Hope for the best and prepare for the worst.

The object in life is not to be on the side of the majority, but to escape finding oneself in the ranks of the insane

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#274893 - 04/17/15 06:05 PM Re: How long? [Re: Mark_R]
Russ Offline
Geezer

Registered: 06/02/06
Posts: 5357
Loc: SOCAL
I have never considered Twitter because it seemed gimmicky. But now I may need to reconsider.

Dumb question: Can you post to a Twitter feed or is it receive only? Never mind, "No reply"...
So how would you Tweet out? How would that side of the communication work?


Edited by Russ (04/17/15 06:08 PM)

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#274894 - 04/17/15 06:23 PM Re: How long? [Re: Russ]
Mark_R Offline
Old Hand

Registered: 05/29/10
Posts: 863
Loc: Southern California
You can post via SMS

https://support.twitter.com/groups/54-mo...ia-text-message

Or, you can send an SMS to multiple phones and emails. Just like and old school list serve group. Just be sure that you're cell number is also on the send to list so you can track time-to-delivery.

Or, there is the out-of-town-emergency contact to handle it.
_________________________
Hope for the best and prepare for the worst.

The object in life is not to be on the side of the majority, but to escape finding oneself in the ranks of the insane

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#274895 - 04/17/15 06:44 PM Re: How long? [Re: Mark_R]
Russ Offline
Geezer

Registered: 06/02/06
Posts: 5357
Loc: SOCAL
Okay... what does Twitter add. If I'm sending an SMS what is gained by going through Twitter? When I send a text message to friends in my phones contact list, I just send them a message, no account sign-up, very simple. Twitter seems to be an unnecessary middle-man. What does Twitter add to the communication system?

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#274896 - 04/17/15 07:33 PM Re: How long? [Re: Russ]
Russ Offline
Geezer

Registered: 06/02/06
Posts: 5357
Loc: SOCAL
After visiting the sd county emergency website, the reason to use Twitter is that's what they use. However, if you want to send info to them, call 911 or 211 depending. It appears they don't take text messages either.

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#274897 - 04/17/15 07:42 PM Re: How long? [Re: Russ]
AKSAR Offline
Veteran

Registered: 08/31/11
Posts: 1233
Loc: Alaska
Originally Posted By: Russ
Do 9-1-1 centers accept and respond to text messages? I'm thinking they do not.
In a few places yes, but in most areas you cannot presently send text to 911. See What You Need to Know About Text-to-911 . In the future it will likely become available in most areas.
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#274915 - 04/18/15 10:05 PM Re: How long? [Re: hikermor]
chaosmagnet Offline
Sheriff
Carpal Tunnel

Registered: 12/03/09
Posts: 3821
Loc: USA
Some PSAPs (Public Safety Answering Points, AKA 911 centers) accept text messages. Right now there is a federal mandate requiring the carriers to be able to send text messages to PSAPs that request them, but no mandate for PSAPs to do so. Take a look at http://www.fcc.gov/text-to-911 to see more information.

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#274918 - 04/19/15 12:06 AM Re: How long? [Re: chaosmagnet]
AKSAR Offline
Veteran

Registered: 08/31/11
Posts: 1233
Loc: Alaska
Originally Posted By: chaosmagnet
Some PSAPs (Public Safety Answering Points, AKA 911 centers) accept text messages. Right now there is a federal mandate requiring the carriers to be able to send text messages to PSAPs that request them, but no mandate for PSAPs to do so. Take a look at http://www.fcc.gov/text-to-911 to see more information.
That is the same link I added above. smile

Note that if you send a text to a PSAP that does not accept text message, they are required to give you a bounce back message.
Originally Posted By: http://www.fcc.gov/text-to-911
If you attempt to send a text to 911 where the service is not yet available, FCC rules require all wireless carriers and other text messaging providers to send an automatic "bounce-back" message.


Note that the FCC page includes a link to a spread sheet showing which PSAPs currently accept text messages. Seems to be quite a few in TX and IN, and quite a few scattered around in a number of other states.
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"Toto, I've a feeling we're not in Kansas any more."
-Dorothy, in The Wizard of Oz

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